FREQUENTLY ASKED QUESTIONS

Lil’ Toot has TWO locations.

For public cruises, you will select a starting location:

• Harbor Departure Location: 113 Harbor Way (dock in front of Santa Barbara Maritime Museum)
• Stearns Wharf Departure Location: 237 Stearns Wharf (wood pier at the end of State Street). We are on left side near the end.

For private charters (DO NOT go to Stearns Wharf):

• Harbor Departure Location: 113 Harbor Way (dock in front of Santa Barbara Maritime Museum)

ALL TICKETS ARE ONE-WAY.

Most people walk back to where they started -or- you can buy a separate set of tickets if you want to take the boat back

Tickets may be purchased online or in person. Online reservations are highly encouraged. In-person ticket purchases are subject to availability. A ticket is required for guests of all ages (including babies). 

Lil Toot can only accommodate SINGLE folded strollers. We are unable to board joggers, double strollers or wagon strollers. If you are riding roundtrip, we recommend leaving strollers in your car. Foldable kids’ scooters are okay.

Pets are not permitted onboard (including emotional support animals)

Outside alcohol is not permitted. Beer, wine, hard seltzer, soda, water & juice are available for purchase on board. We accept debit & credit only, no cash. 21+ with valid hard copy ID required to purchase alcohol.

Parking for public cruises

• Harbor Departure Location: 113 Harbor Way (in front of Santa Barbara Maritime Museum). 90 mins free and paid parking is available throughout the harbor. 
• Stearns Wharf Departure Location: 237 Stearns Wharf (wood pier at the end of State Street). We are on left side near the end. Paid parking is available on Stearns Wharf. If the wharf lots are full, additional paid parking is available at 1 Garden St (corner at Cabrillo Blvd).

Parking for private charters (DO NOT go to Stearns Wharf):

• Harbor Departure Location: 113 Harbor Way (in front of Santa Barbara Maritime Museum). 90 mins free and paid parking is available throughout the harbor. 

No Smoking/vaping/cannabis/illegal substances. Although California State Law currently allows prescription cannabis to be legal, it is not legal while boating since the ocean is considered Federal Waters. All illegal drugs and all forms of cannabis are not permitted on any of the boats for any reason.

STANDARD CANCELLATION POLICY

• Refunds are not available for cancellations.
• Tickets can be rescheduled if we are notified at least 48 hours before the scheduled departure.
• Rescheduling is not allowed for cancellations made within 48 hours of the departure time.
• There are no refunds or rebooking options for late arrivals or no-shows.

TRIP PROTECTION PLAN (if added at checkout)

• Refunds are available for cancellations with added trip protection
• Cancel up until 24 hours before departure time and receive a full refund of the ticket price
• Online booking fees and the trip protection fee are not refundable
• Cancellations after the 24-hour window, late arrivals and no shows are not eligible for a refund or rebooking

WEATHER POLICY
In the case that Celebration Cruises needs to cancel the cruise because of unsafe seas, bad weather, or other unforeseen circumstances, you will be given the option to reschedule to a future date or request a full refund.

Due to various ramps, stairs and threshold, our boats do not accommodate wheelchairs or mobility assistance devices such as canes, walkers or crutches (including boots or braces). With loading and unloading passengers from an open ocean pier (Stearns Wharf), we are unable to board passengers that require assistance from others or any special equipment. All guests must be able to walk independently, using strong and wide unassisted steps. Safety is our highest priority.